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Product specific FAQ
Konftel 55
Does my Konftel 55 charge the battery over USB?
I get poor microphone audio when using Konftel 55 series with my web meeting tool (eg. Scopia, WebEx)
Will both microphone and speaker audio go to the headset when I connect it?
Can I connect speakers to the headset port on the Konftel 55?
Can I connect Konftel 55 series to my digital/IP deskphone?
How do I upgrade the software on my Konftel?
Which different connections can I combine (bridge)
Can I disable SD recording?
Konftel 55W
Does my Konftel 55 charge the battery over USB?
I get poor microphone audio when using Konftel 55 series with my web meeting tool (eg. Scopia, WebEx)
Will both microphone and speaker audio go to the headset when I connect it?
Can I connect speakers to the headset port on the Konftel 55?
Can I connect Konftel 55 series to my digital/IP deskphone?
How do I pair my mobile phone to Konftel 55W?
How do I upgrade the software on my Konftel?
Which different connections can I combine (bridge)
Can I disable SD recording?
Konftel 50
Can the conference phone be plugged directly into the wall?
How do I connect a conference call via my system phone? I have no R button.
I have a Konftel 50/60W and get no sound. What is the problem?
Which telephones work with the conference phone?
Can the Konftel be connected to an analogue telephone?
The person on the other end who called in to the meeting thinks I sound faint/too loud, what should I do?
How do I set up a conference call with a Konftel telephone?
When connecting the telephone clicks one or more times. What is the problem?
I hear an echo during the call. What should I do?
The person on the other end who called in to the meeting says they hear an echo, what should I do?
Konftel 60W
Can the conference phone be plugged directly into the wall?
How do I connect a conference call via my system phone? I have no R button.
I have a Konftel 50/60W and get no sound. What is the problem?
Which telephones work with the conference phone?
My Sony Ericsson K700 are having problem connecting the Konftel 60W
Can the Konftel be connected to an analogue telephone?
The person on the other end who called in to the meeting thinks I sound faint/too loud, what should I do?
How do I set up a conference call with a Konftel telephone?
When connecting the telephone clicks one or more times. What is the problem?
I hear an echo during the call. What should I do?
The person on the other end who called in to the meeting says they hear an echo, what should I do?
How do I pair Konftel 60W to my mobile phone using Bluetooth?
I get no audio when using Bluetooth, what am I doing wrong?
Can I change the Bluetooth name on the Konftel 60W?
Konftel 100
How do I set up a conference call with a Konftel telephone?
When connecting the telephone clicks one or more times. What is the problem?
I hear an echo during the call. What should I do?
The person on the other end who called in to the meeting says they hear an echo, what should I do?
How do I connect a conference call with my Konftel?
I press the R/F button but don't get a new dial tone when I want to call next participant. What's wrong?
My Konftel is connected to a PBX. I follow the instructions for multiparty calls, but it doesn't work.
Konftel 200
How do I set up a conference call with a Konftel telephone?
When connecting the telephone clicks one or more times. What is the problem?
I hear an echo during the call. What should I do?
The person on the other end who called in to the meeting says they hear an echo, what should I do?
How do I connect a conference call with my Konftel?
I press the R/F button but don't get a new dial tone when I want to call next participant. What's wrong?
My Konftel is connected to a PBX. I follow the instructions for multiparty calls, but it doesn't work.
Konftel 200AUX
How do I set up a conference call with a Konftel telephone?
When connecting the telephone clicks one or more times. What is the problem?
I hear an echo during the call. What should I do?
The person on the other end who called in to the meeting says they hear an echo, what should I do?
I press the R/F button but don't get a new dial tone when I want to call next participant. What's wrong?
My Konftel is connected to a PBX. I follow the instructions for multiparty calls, but it doesn't work.
Can any wireless headset be connected to my Konftel?
Konftel 200NI
I have connected my Konftel 200NI to our switchboard with an ISDN connection, but I get no connection. What is the problem?
How do I set up a conference call with a Konftel telephone?
When connecting the telephone clicks one or more times. What is the problem?
I hear an echo during the call. What should I do?
The person on the other end who called in to the meeting says they hear an echo, what should I do?
I press the R/F button but don't get a new dial tone when I want to call next participant. What's wrong?
My Konftel is connected to a PBX. I follow the instructions for multiparty calls, but it doesn't work.
Konftel 200W
How do I activate DTMF on a Konftel 200W?
Can I use the Konftel if I don´t have an existing DECT/GAP infrastructure?
What about access security when the Konftel is wirelessly connected?
Can anyone bugg my calls on my wireless Konftel?
Will the Konftel interfere with with WLAN/802.11 wireless data networks?
How do I set up a conference call with a Konftel telephone?
When connecting the telephone clicks one or more times. What is the problem?
I hear an echo during the call. What should I do?
The person on the other end who called in to the meeting says they hear an echo, what should I do?
How do I connect a conference call with my Konftel?
I press the R/F button but don't get a new dial tone when I want to call next participant. What's wrong?
My Konftel is connected to a PBX. I follow the instructions for multiparty calls, but it doesn't work.
I can't find my system in the vendor list when I try to register, what can I do?
I can't register to our DECT system when using a PARK code
Konftel 250
How do I set up a conference call with a Konftel telephone?
The person on the other end who called in to the meeting says they hear an echo, what should I do?
In what format are the recorded conversations stored on the memory cards?
Is the entire call recorded or only when someone is talking?
Does the Konftel microphone switch off when extra microphones are connected to my Konftel ?
Can I record while I'm not in a call?
I press the R/F button but don't get a new dial tone when I want to call next participant. What's wrong?
The conference guide does not make the call, what is the problem?
My Konftel is connected to a PBX. I follow the instructions for multiparty calls, but it doesn't work.
Can I use the old Konftel 200/200W/60W microphones to my Konftel?
I get the message "Analogue overcurrent" when I try to call, how can I solve that?
Can I disable SD recording?
Konftel 300
I get 'Microphone muted' when I connect Konftel 300 with the computers USB connection. Why?
Do I use the same mobile and DECT cables as for Konftel 50/60W?
I don't get a dialtone when I press the green handset. What's wrong?
How do I set up a conference call with a Konftel telephone?
The person on the other end who called in to the meeting says they hear an echo, what should I do?
In what format are the recorded conversations stored on the memory cards?
Is the entire call recorded or only when someone is talking?
Once a wireless headset has been connected to Konftel 300, can it be used for answering?
When would you want to use a headset with a conference phone?
How can I upgrade my Konftel so I can connect a wireless headset?
Does the Konftel microphone switch off when extra microphones are connected to my Konftel ?
What output is used for the head and PA system respectively?
Why do I get COM-ERROR 4 when I insert a SD card?
Can I record while I'm not in a call?
I get no audio when using the MOBILE connection, what do I do wrong?
I get no audio when using the USB connection. How can I fix that?
I press the R/F button but don't get a new dial tone when I want to call next participant. What's wrong?
The conference guide does not make the call, what is the problem?
My Konftel is connected to a PBX. I follow the instructions for multiparty calls, but it doesn't work.
Can I use the old Konftel 200/200W/60W microphones to my Konftel?
I get the message "Analogue overcurrent" when I try to call, how can I solve that?
Can any wireless headset be connected to my Konftel?
When I playback a SD recording it sounds "scrambled", what can I do?
Can I disable SD recording?
Konftel 300IP
How do I set up a conference call with a Konftel telephone?
The person on the other end who called in to the meeting says they hear an echo, what should I do?
I'm not getting a dialling tone
How can I upgrade my Konftel 300IP with the latest software version?
In what format are the recorded conversations stored on the memory cards?
Is the entire call recorded or only when someone is talking?
Once a wireless headset has been connected to Konftel 300, can it be used for answering?
When would you want to use a headset with a conference phone?
How can I upgrade my Konftel so I can connect a wireless headset?
Does the Konftel microphone switch off when extra microphones are connected to my Konftel ?
What output is used for the head and PA system respectively?
I'm having trouble upgrading my unit. Is there fix for that?
Can I record while I'm not in a call?
I can't send DTMF when I try to log in to a conference bridge, what can I do?
Can I use the old Konftel 200/200W/60W microphones to my Konftel?
What do I need to do in order to get my Konftel 300IP up and running?
Can any wireless headset be connected to my Konftel?
How can I transfer a call?
The phone does not register or loses registration over time. No audio when the phone is registered. What can I do?
Can I disable SD recording?
Konftel 300W
Can I use the Konftel if I don´t have an existing DECT/GAP infrastructure?
What about access security when the Konftel is wirelessly connected?
Can anyone bugg my calls on my wireless Konftel?
Will the Konftel interfere with with WLAN/802.11 wireless data networks?
Do I use the same mobile and DECT cables as for Konftel 50/60W?
How do I set up a conference call with a Konftel telephone?
The person on the other end who called in to the meeting says they hear an echo, what should I do?
In what format are the recorded conversations stored on the memory cards?
Is the entire call recorded or only when someone is talking?
The Konftel 300W doesn't ring
Can I record while I'm not in a call?
I get no audio when using the MOBILE connection, what do I do wrong?
I get no audio when using the USB connection. How can I fix that?
I cant use DTMF tones when trying to connect to a conferece serivce, what can I do?
How do I register a Konftel 300W to a Konftel DECT base
I press the R/F button but don't get a new dial tone when I want to call next participant. What's wrong?
The conference guide does not make the call, what is the problem?
My Konftel is connected to a PBX. I follow the instructions for multiparty calls, but it doesn't work.
The battery seems empty, but I can still use the Konftel when I disconnect the power. Is there a solution for this?
Can I use the Konftel when making a video call with Skype?
I get no audio from the unit. It worked previously. What can I do?
I can't upgrade using the Konftel Upgrade Utility, are there any other options to upgrade?
I can't register to our DECT system when using a PARK code
Can I disable SD recording?
Konftel 300M
How do I set up a conference call with a Konftel telephone?
The person on the other end who called in to the meeting says they hear an echo, what should I do?
In what format are the recorded conversations stored on the memory cards?
Is the entire call recorded or only when someone is talking?
Does the Konftel microphone switch off when extra microphones are connected to my Konftel ?
How can I import contacts to the Konftel 300M?
Is it possible to copy contacts from SIM card to phone book and from phone book to SIM card?
Is the Konftel 300M compatible with all GSM/3G networks?
Does it support Quadband?
Can I use the same expansion microphones as the Konftel 300-series?
Can I record while I'm not in a call?
The battery seems empty, but I can still use the Konftel when I disconnect the power. Is there a solution for this?
Can I use the old Konftel 200/200W/60W microphones to my Konftel?
The Konftel doesn't get a mobile signal. What can I do?
I can't upgrade Konftel 300M using the Upgrade Utility, are there any other options to upgrade?
I get no audio from the unit. It worked previously. What can I do?
Can I disable SD recording?
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