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Konftel Service

If you have any problem with your conference phone and need to send it in for service. Please select your country and customer type below.

Select your country		Your relation to Konftel

Contact Details

Company name
Your reference
First Name
Last Name
Email
Phone
Address 1
Address 2
Zip Code
City
Country
		Remember my address information so that I do not have to re-write it.

Product

Product model

Serial number

Where do I find the serial number?

Fault Description
		Keypad
		Mic
		Speaker
		Cable connectors
		Power supply
		DOA
		Other

Detailed Description

Please provide a description of the problem.

Service & Warranty

Are you having problems with your Konftel? Make sure to check the most frequently asked questions (FAQs) section since your answer may be provided there. To identify and fix other problems, contact your reseller or the Konftel support line.

All Konftel models come with a two-year warranty and any defected product will be replaced with a brand new one*. Contact your reseller for a replacement. The warranty is void if the product has been damaged as a result of negligence, improper use, tampering, or unauthorised modification or if the product has been exposed to fire, electrical storms, or excessive voltage. A fee will be charged for all returned products that are found to be without defects.

Service
Service is offered after the expiration of the warranty. Contact your reseller for estimated costs.
If you have any questions about your warranty or service repair, please contact Konftel at rma@konftel.com
or call +46 (0)90 70 64 89.

*) Products with serial numbers below 50000 were manufactured before January 1, 2003 and have a one-year warranty. To determine whether or not your Konftel has a serial number below 50000, check the label underneath the unit.