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 How do I set up a conference call with a Konftel telephone?
If three parties wish to have a conference call, it can be done with the help of the three party conference call function in the telephone network/PBX. If more than three parties are to engage in the conference call, you can use a conference call service provided by a service provider.
How do I connect a conference call with my Konftel 100, 200, 200W or 200NI?
Do as follows:
* Call the first participant. Wait for an answer.
* Then press R (F in America) and wait for a new dialling tone.
* Call the second participant. Wait for an answer.
* Press R (F in America) then 3. Three participants are now connected in a conference call.
To connect more than 3 participants (provided that the PBX supports it) continue as follows:
* Press R (F in America) again. Wait for a new dialling tone.
* Call the next participant. Wait for an answer.
* Finish with R (F in America) followed by 3.
Repeat this for as many participants as the PBX supports.
Note that 3-party calls do not work with certain PBX's.
My Konftel is connected to a switchboard. I follow the instructions for multiparty calls, but it doesn't work. What is wrong?
1. Your PBX does not support mulipart calls. Contact your PBX reseller for upgrading.
2. Your PBX needs another command than R3 to connect more parties, read the table below. Note that the commands can differ due to settings in the PBX
| Brand |
Type |
Instead of R3, press: |
Instruktion |
| Avaya |
IP Office |
*47 (default) |
>> |
| Ericsson |
MD 110 |
3 |
|
| Euro |
Generis |
R63 |
|
| Philips |
Sopho IS3000 |
|
>> |
| Samsung |
Office Serv 500 |
46 |
|
| Siemens |
HiPath |
*53 |
|
| Siemens HiCom |
Office |
*5 |
|
| Vox Novo |
|
R4 |
|
How do I connect a conference call with my Konftel 50, 60W or 100/D, via my MD 110-switchboard, for example? I have no R button.
First connect the conference call with your system telephone. Turn on the Konftel when all parties are connected.
I press the R/F button but don't get a new dial tone when I want to call next participant. What's wrong?
You have to change the default R pulse/Flash time. It can vary from country to country but also depend on the PBX to which Konftel is connected.
Do as follows for Konftel 200 och 200NI:
* Press MENU.
* Select Special Settings menu (tools).
* Press OK.
* Choose R/Flash function (up/down).
* Press OK.
* Enter the value for the R-pulse/Flash time as the table below:
| Value: |
Time: |
PBX/country: |
| R1 |
65 ms |
|
| R2 |
100 ms |
Scandinavia, Europe |
| R3 |
150 ms |
Reserve |
| R4 |
270 ms |
Germany, France, Israel |
| R5 |
600 ms |
USA |
| R6 |
80 ms |
Siemens HiPath | * Press OK to save the settings and exit.
(Please note that the R6 function only exist on some products manufactured after Oct. 2005)
Do as follows for Konftel 100:
* Hold dow the R/F key for three seconds until the green LEDs flash and you hear three short beeps.
* Enter the value for the R-pulse/Flash time as the table below:
| Value: |
Time: |
PBS/country: |
| 1 - R function |
65 ms |
|
| 2 - R function |
100 ms |
Scandinavia, Europe |
| 3 - R function |
150 ms |
Reserve |
| 4 - R function |
270 ms |
Germany, France, Israel |
| 5 - R function |
600 ms |
USA |
* Press OK to save the settings and exit. |
