Konftel Knowledge Base
Find the answers you are looking for in our extensive knowledge base.
Konftel 250 Support
Um die besten Tipps und die neueste Firmware für Ihr Produkt zu erhalten, abonnieren Sie Firmware-Updates und aktuelle Nachrichten.
AbonnierenDokument
- Beliebte Dokumente
-
Kurzanleitung – Konftel 250
Dokument herunterladen
-
Handbuch – Konftel 250
Dokument herunterladen
-
Sicherheitshinweise – Konftel 300-Serie
Dokument herunterladen
- Verwandte Dokumente
-
Produktkatalog Audio
Dokument herunterladen
Video
Konftel 300-series SD-call recording
Learn how to record a conference call with the Konftel conference phones. SD-call recording is available in...
Film ansehenAdd expansion microphones to your Konftel
Expansion microphones is available for Konftel 250, Konftel 300, Konftel 300IP and Konftel 300M.
Film ansehenUsing the Instant Conference guide
Using the Instant Conference guide on a Konftel conference phone.
Film ansehenInteroperabilität
Konftel 250 wird an eine analoge Leitung des öffentlichen Fernsprechnetzes angeschlossen oder an ein PBX mit einer analogen Karte.
ANALOG CONNECTION
Connects to analog public telephone line or PBX with an analogue card via a Modular 6/6, RJ11.
FAQ
Durchsuchen Sie die Kategorien, um die von Ihnen benötigte Antwort zu finden
Set up
-
How do I set up a conference call with a Konftel telephone?
-
If three parties wish to have a conference call, it can be done with the help of the three party conference call function in the telephone network/PBX. If more than three parties are to engage in the conference call, you can use a conference call service provided by a service provider.
-
-
I get the message "Analogue overcurrent" when I try to call, how can I solve that?
-
This message usually appears when you have connected the Konftel to a digital line and not an analogue line that the Konftel requires.
-
-
I press the R/F button but don't get a new dial tone when I want to call next participant. What's wrong?
-
You have to change the default R pulse/Flash time. It can vary from country to country but also depend on the PBX to which Konftel is connected.
-
Audio
-
The person on the other end who called in to the meeting says they hear an echo. What should I do?
-
Decrease the volume a notch on the Konftel as shown in the instructions in the user guide.
-
Accessories
-
Can I use the old Konftel 200/200W/60W microphones to my Konftel?
-
No, you'll need the new expansion microphones with item number 900102113.
-
-
Does the Konftel microphone switch off when extra microphones are connected to my Konftel?
-
No, as opposed to the older Konftel models (200/200W/200NI), all three microphones are used.
-
Features
-
Can I disable SD recording?
-
Yes, that is possible but once it's disabled you cannot activate it again. Contact Konftel support for instructions.
-
-
Can I record while I'm not in a call?
-
Yes, you can use the Konftel 250 if you only want to record a "local" meeting. Do the following:
1. Press the green off hook button (remove the analogue cable if you don't want the dial tone at the beginning)
2. Start the recording by pressing the C/Rec button and confirm with "OK" on the Konftel 250.
3. To stop the recording press the C/Rec button and confirm with
-
-
Is the entire call recorded or only when someone is talking?
-
The entire call is recorded.
-
-
The conference guide does not make the call. What is the problem?
-
There can be two reasons for this: The conference guide's settings. Check or update the following:
1. Click on Menu
2. Click on Conference Guide and then choose Settings
3. Check/update the setting for request, return and conference. Different PBXs and countries have different flash times You must have the right settings for the conference guide to function properly.
Check or update the following:
1. Click on Menu
2. Click on Setting and then choose Flash/R 3. The predefined Flash time is highlighted. Below are the recommended settings. Flash times: 100 ms – Scandinavia, Europe, Siemens Enterprise Communications HiPath 300 ms – Germany, France, and Israel 500 ms – USA.
-
-
What format does it record in?
-
Conversations are saved in Wave format and can be played back on most media players.
-
Other
-
My Konftel is connected to a PBX. I follow the instructions for multiparty calls, but it doesn't work.
-
1. Your PBX does not support mulipart calls. Contact your PBX reseller for upgrading.
2. Your PBX needs another command than R3 to connect more parties, read the table below. Note that the commands can differ due to settings in the PBX.
Brand
Model
Command
Notes
Aastra
BusinessPhone
F3
Avaya
IP Office
*47
Avaya
Integral 55
F4
Add-on conference
must be active
Ericsson
MD110
3
Euro
Generis
F63
Philips
Sopho IS3000
F
F*3 for new line
Samsung
Office Serv 500
46
Unify/Siemens
HiCom Office
*5
Unify/Siemens
HiPath
*3
or F*3 or *53
Vox
Novo
F4
NEC
SV8100/9100
-
Verwandte Artikel
Fachhändler suchen
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries
Area Sales Manager Nordic and Baltic countries
Mattias Hedin
Key Account Manager
Key Account Manager
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries
Area Sales Manager Nordic and Baltic countries
Mattias Hedin
Key Account Manager
Key Account Manager
Ihr Fachhändler vor Ort
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries
Area Sales Manager Nordic and Baltic countries
Mattias Hedin
Key Account Manager
Key Account Manager
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries
Area Sales Manager Nordic and Baltic countries
Ihr Fachhändler vor Ort
Holger Klenner
Key Account Manager Germany
+49 (0)2173 499 5841
Key Account Manager Germany
+49 (0)2173 499 5841
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220
Regional Sales Director
+49 (0)221 959 2220
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries
Area Sales Manager Nordic and Baltic countries
Mattias Hedin
Key Account Manager
Key Account Manager
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries
Area Sales Manager Nordic and Baltic countries
Mattias Hedin
Key Account Manager
Key Account Manager
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries
Area Sales Manager Nordic and Baltic countries
Mattias Hedin
Key Account Manager
Key Account Manager
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries
Area Sales Manager Nordic and Baltic countries
Mattias Hedin
Key Account Manager
Key Account Manager
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries
Area Sales Manager Nordic and Baltic countries
Mattias Hedin
Key Account Manager
Key Account Manager
Ihr Fachhändler vor Ort
Jeff May
Regional Sales Director
Regional Sales Director
Ihr Fachhändler vor Ort
-
1
-
2
Aria Technologies Africa (PTY) Ltd
24 Tsessebe Crescent Building 9, Corporate Park South Midrand, 1685, South Africa
-
3
Electronic Communications Network (PTY) Ltd
Unit 10, Growthpoint Business Park, Midrand, Gauteng
-
4
Trenic Industries (PTY) Ltd
Unit C, Building 2, 5 Woodlands Drive Office park Woodmead 2191, South Africa
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries
Area Sales Manager Nordic and Baltic countries
Mattias Hedin
Key Account Manager
Key Account Manager
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries
Area Sales Manager Nordic and Baltic countries
Mattias Hedin
Key Account Manager
Key Account Manager
Ihr Fachhändler vor Ort
-
11
Granitor Electro AB
Avd. Fiber och Teknik Dalarna
Zettergrens väg 2, 791 77 Falun -
13
-
15
Jeff May
Regional Sales Director
Regional Sales Director
Ihr Fachhändler vor Ort
-
1
-
2
Business Communications Ltd.
Unit 10, Princeton Mews
167-169 London Road
Kingston-upon-Thames KT2 6PT -
18
TinCan Comms Ltd
Walsall, WS2 8TF
The Admiral Building
Maple Leaf Estate, Bloxwich Lane -
20
x
Wenn Ihre Wahl auf Konftel fällt
Konftel ist Vorreiter bei Telefonkonferenzen. Seit unserer Gründung 1988 haben wir Unternehmen und Organisationen auf der ganzen Welt dabei unterstützt, Fernmeetings abzuhalten. Dank unserer Konferenzlösungen können Sie effektiv und umweltfreundlich in einer ausgezeichneten Ton- und Videoqualität zusammenarbeiten. Wir sind Climate Neutral Certified.
Sie benötigen Hilfe dabei, die richtigen Produkte für Ihr Unternehmen zu finden? Wir stehen Ihnen gerne zur Verfügung, um Sie bei der Wahl der optimalen Lösung zu unterstützen. Wenden Sie sich einfach an den Vertrieb von Konftel. Haben Sie unseren benutzerfreundlichen Produktleitfaden schon ausprobiert?
2 Jahre Gewährleistung
Sie erhalten alle Produkte von Konftel mit einer zweijährigen Gewährleistung. Dies bietet Ihnen als Kunde nicht nur eine Sicherheit, sondern ist zudem der Beweis, dass wir auch nach dem Kauf für Sie da sind. Wir bieten Ihnen auch Serviceleistungen nach Ablauf der Gewährleistung an. Weitere Informationen finden Sie auf den Support-Seiten.
