Set up

• How do I turn off/on the Konftel 70?
  • You press and hold the power button until you hear a power down sound. You do the same for powering it up again.
• My device is not starting up as expected even when I plug in the wall power.
  • The battery is probably completely discharged. It is recommended to let the wall power be plugged in for 30 minutes before pressing the power button if the battery is completely drained.
• My device does not power on.
  • If your Konftel 70 does not start (or starts briefly and then power off) when you connect USB cable or power supply, please follow the steps below:
    

    • Connect Konftel 70 with power supply and/or USB (check that USB port delivers power)
    • Wait 30 minutes with power supply or 2 hours if using USB.
    • Power on Konftel 70 by pressing "Power on" button for two seconds.

Update

• How do I check the firmware version?
  • If you install Konftel Upgrade Utility you can in the upgrade wizard select the Konftel 70 to see the current firmware version before updating.
• How do I update my Konftel 70?
  • You use Konftel Upgrade Utility that you can find here.

Other

• Can I erase the Bluetooth pairing list?
  • Yes you can do that by pressing on the Bluetooth button for 3 seconds.
• Do I need wall power to use the Konftel 70?

  • You can charge the Konftel 70 with USB power only, but plugging it to wall power will charge it faster. Choose whatever fits your needs the best.

    If your use case is primarily as Bluetooth audio device, then it is recommended to always keep the wall power plugged in.

• I need to make a hardware reset and start over, how do I do that?
  • To make a hardware reset you press and hold the power button for 8 seconds.
• My Konftel 70 does not work over USB (or stops working/no audio).
  • Please try and do a hard reboot (hard restart) on your Konftel 70. You can do this by holding the power button until you get a startup sound (should take 8-12 seconds). Sometimes you need try this process more than one time. After that you should be able to use Konftel 70 again.
    
    Also read this information if you still have issues:
    Konftel 70 does not power on