How to address the end-user conferencing challenges
Digital natives are beginning to dominate the workplace. And with them comes a whole new era of meeting culture. The meetings are becoming more frequent, shorter, less structured and with fewer people involved, according to the researchers at Frost & Sullivan, that on our behalf put together a white paper on the subject.
If we had one meeting room on 75 people in the 1990s, we today see the ratio of ten to one. Frost & Sullivan's prediction is that we will see a meeting room for every five employees in 2024.
At the same pace that end-users need evolves, we need to change the conferencing endpoint market. Simple to use, optimal audio quality and flexible and future proof devices are what we should be looking for today. In the white paper “Enabling Dynamic Distance Meetings With Excellent Audio", Frost & Sullivan lists the common end-user pain points. Here are some of them:
A mismatch between endpoints and meeting space that often leads to issues with audio quality.
There is often a lack of spontaneity when everything needs to be set up beforehand. We need spontaneous meetings!
Compromised audio and video quality, often by the remote attendees.
Lack of end-users familiarity with the user interface. It's just too complicated to set up a distance meeting!
Lock-in from software-defined conference systems. You often face a lot of various needs and app-preferences from different people in the office.
Large installed base of analogue PBXs. Users get limited functionality and audio quality from solutions they are forced to use.
End-users feel "boxed in". We should have the possibility to lean back relaxed or move around in our conference rooms, during distance meeting as well.
Download Frost & Sullivan's excellent white paper and find out more about how you can address the conferencing challenges that lay ahead.