Konftel 55 Support

To receive top tips and the latest firmware for your product, subscribe to firmware updates and latest news.

Subscribe

Konftel Knowledge Base

Find the answers you are looking for in our extensive knowledge base.

Knowledge base

Documents

Video

Using Konftel 55 series with Skype

Using Konftel 55 series with Skype

Watch video

Using Konftel 55 series with Microsoft Lync

This video describes the Microsoft Lync integration in the Konftel 55 series.

Watch video

Using Konftel 55 series with a deskphone

Watch video

Konftel 55 series - record your calls

Watch video

Use Konftel 55 series with Scopia Desktop

This video will show you how to use Konftel 55 series with the Scopia Desktop client.

Watch video

Use Konftel 55 series with Vidyo Desktop

This video will show you how to use Konftel 55 series with the Vidyo Desktop client.

Watch video

Konftel 55 series - connect headset

Watch video

Konftel 55 series - how to update using USB

Watch video

Konftel 55 series - how to update using SD

Watch video

Interoperability

The Konftel 55 supports a variety of connectivity and IT environments. Below you will find a clear summary of the solution.

DIGITAL PBX
Compatible with virtually any digital phone set via the additional Deskphone adapter (900102126).

COMPUTER FOR VOIP AND UC
Connects to computer with enclosed USB cable, 2.0.
Operating system Audio Upgrade*
Windows XP/Vista/7/8/10 Yes Yes
Mac OS X 10.6/10.11 Yes No
Linux (Fedora 20) Yes No
* Upgrade the conference phone via the Upgrade Utility
MOBILE NETWORK
Connects to cell phones with optional cables.

FAQs

Browse the categories to find the answer you need

Set up

Audio

Update

Features

Other

Accessories

Still stuck?

Then it's probably time to speak to one of our experts.

Contact support

Software update

How to install the latest version

Konftel 55 upgrade v. 3.1.5
2017-11-17

  • Improved battery indication
  • Improved headset features (listening mode, external microphone) for Konftel 55Wx and Konftel 55 with model name 55D01E.
View changelog

Upgrade your Konftel 55

Step 1: Install Konftel Upgrade Utility

The Konftel Upgrade Utility is a program developed by Konftel to update the software on your conference phone.

Download and run the installation file and follow the instructions.

You may have to run the installation program as an administrator.

System Requirements
Download Upgrade Utility

 


Step 2: Update your Konftel conference phone

Launch the Konftel Upgrade Utility, which will now be in your start menu, and follow the instructions.

We recommend that you allow the Konftel Upgrade Utility to automatically download and install the latest software.

When you are done, you can close the Konftel Upgrade Utility and restart your Konftel.



Manual software download

It is also possible to download the latest version and install the file directly from your computer using the Konftel Upgrade Utility. This can be useful if you have restricted internet access or if a conference phone is not installed and connected to the internet. Another option is to update the software with an SD memory card. (The Konftel 55 uses the same software for updating via an SD card as for updating via the Konftel Upgrade Utility).

Download software

Konftel Device Connector » View change log


End-user license agreement (EULA)

By downloading the software, you accept the EULA terms and conditions in this document.

EULA document

Two-year warranty

Peace of mind

All Konftel models come with a two-year warranty. The warranty is invalidated if the product has been damaged due to negligence, incorrect use, manipulation or unauthorized modification or if the product has been subjected to fire, an electrical storm or a power surge. A fee will be charged for returned products that are found to have no faults.

Servicing after warranty

Servicing is available after the warranty expires. Create a ticket and describe the error and we will send you a costing.

CREATE CASE

Contact support

Phone

Response within 24 hours

Find a reseller

Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager



Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Jeff May
Jeff May
Regional Sales Director



Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Nipun Khanna
Nipun Khanna
Sales director for Southern Asia and ME



Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Simon Chin
Simon Chin
Regional Sales Director APAC



Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager


Your local resellers

Show all
Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager



Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries


Your local resellers

Show all
Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Holger Klenner
Holger Klenner
Key Account Manager Germany
+49 (0)2173 499 5841
Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220



Your local resellers

Show all
Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager



Simon Chin
Simon Chin
Regional Sales Director APAC



Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager



Nipun Khanna
Nipun Khanna
Sales director for Southern Asia and ME



Jeff May
Jeff May
Regional Sales Director



Simon Chin
Simon Chin
Regional Sales Director APAC



Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Jeff May
Jeff May
Regional Sales Director



Simon Chin
Simon Chin
Regional Sales Director APAC



Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager



Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager



Jeff May
Jeff May
Regional Sales Director



Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220



Your local resellers

Show all
Jeff May
Jeff May
Regional Sales Director



Jeff May
Jeff May
Regional Sales Director



Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager


Your local resellers

Show all
Jeff May
Jeff May
Regional Sales Director


Your local resellers

Show all
Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Jeff May
Jeff May
Regional Sales Director



Jeff May
Jeff May
Regional Sales Director


Your local resellers

  • 1

    Africa Telco Business (PTY) Ltd

    Unit 7 Coram Office Park, Ferero Road, Randparkridge

    0027117924962

  • 2

    Aria Technologies Africa (PTY) Ltd

    24 Tsessebe Crescent
    Building 9, Corporate Park South
    Midrand, 1685, South Africa

    0027112030360

  • 3

    Electronic Communications Network (PTY) Ltd

    Unit 10, Growthpoint Business Park, Midrand, Gauteng

    002710590000

  • 4

    Trenic Industries (PTY) Ltd

    Unit C, Building 2, 5 Woodlands Drive Office park
    Woodmead 2191, South Africa

    0027114664278

Show all
Nipun Khanna
Nipun Khanna
Sales director for Southern Asia and ME



Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager



Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager


Your local resellers

Show all
Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Simon Chin
Simon Chin
Regional Sales Director APAC



Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Jeff May
Jeff May
Regional Sales Director



Jeff May
Jeff May
Regional Sales Director



Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Jeff May
Jeff May
Regional Sales Director


Your local resellers

Show all
Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


x

When you choose Konftel

Konftel is a pioneer in conference calls. We've been helping companies and organizations around the world to meet at a distance since our launch in 1988. Our conferencing solutions deliver superb audio and video quality for effective and eco-friendly collaboration. We are Climate Neutral Certified.


Would you like help finding the right products for your company? We're here to guide you towards the perfect solution. Simply contact Konftel sales. And have you tried our useful product selector?


Two-year warranty

All Konftel's products come with a two-year warranty. This provides peace of mind for customers and shows that our commitment doesn't end with the purchase. We also offer servicing beyond the warranty period. Find out more under Support.

 

Try before you buy

Companies can try a product before making their final decision. This demo option is available in most  markets with Konftel distribution. Leave your contact details and a sales representative will be in touch.


Try now