KONFTEL 55W
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Documents

Video

Using Konftel 55 series with Skype

Using Konftel 55 series with Skype

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Using Konftel 55 series with a deskphone

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Konftel 55 series - record your calls

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Konftel 55 series - connect headset

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Konftel 55 series - how to upgrade using USB

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Konftel 55 series - how to upgrade using SD

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Using Konftel 55 series with Microsoft Lync

This video describes the Microsoft Lync integration in the Konftel 55 series.

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Pair with Bluetooth

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How to transfer a call

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Bridge on-going Bluetooth call with USB

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Interoperability

The Konftel 55W supports a variety of connectivity and IT environments. Below you will find a clear summary of the solution.

DIGITAL PBX
Compatible with virtually any digital phone set via the additional Deskphone adapter (900102126).

COMPUTER FOR VOIP AND UC
Connects to computer with enclosed USB cable, 2.0.
Operating system Audio Upgrade*
Windows XP/Vista/7/8/10 Yes Yes
Mac OS X 10.6/10.11 Yes
Linux (Fedora 20) Yes
* Upgrade the conference phone via the Upgrade Utility
BLUETOOTH
Compatible with most devices that support the Bluetooth® Handsfree/Headset profile. (v 2.1)
MOBILE NETWORK
Connects to cell phones with optional cables.

FAQs

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Features

Accessories

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Software upgrade test

How to install the latest version

Konftel 55W upgrade v. 3.1.5
2017-11-17

  • Improved battery indication
  • Improved headset features (listening mode, external microphone) for Konftel 55Wx and Konftel 55 with model name 55D01E.
View changelog

Upgrade your Konftel 55W

Step 1: Install Konftel Upgrade Utility

The Konftel Upgrade Utility is a program developed by Konftel to upgrade the software on your conference phone.

Download and run the installation file and follow the instructions.

You may have to run the installation program as an administrator.

System Requirements
Download Upgrade Utility

 


Step 2: Upgrade your conference phone

Launch the Konftel Upgrade Utility, which you will find in your start menu, and follow the instructions.

We recommend that you allow the Konftel Upgrade Utility to automatically download and install the latest software.

When you are done, you can close the Konftel Upgrade Utility and restart your Konftel.



Manual software download

It is also possible to download the latest version and install the file directly from your computer using the Konftel Upgrade Utility. This can be useful if you have restricted internet access or if a conference phone is not installed and connected to the internet. Another option is to upgrade the software with an SD memory card. (The Konftel 55W uses the same software for upgrading via an SD card as for upgrading via the Konftel Upgrade Utility).

Download software

Konftel Device Connector » View change log


End-user license agreement (EULA)

By downloading the software, you accept the EULA terms and conditions in this document.

» EULA document

Two-year warranty

Peace of mind

All Konftel models come with a two-year warranty. The warranty is invalidated if the product has been damaged due to negligence, incorrect use, manipulation or unauthorized modification or if the product has been subjected to fire, an electrical storm or a power surge. A fee will be charged for returned products that are found to have no faults.

Servicing after warranty

Servicing is available after the warranty expires. Create a ticket and describe the error and we will send you a costing.

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Response within 24 hours

Find a reseller

Your local resellers

Click the button to see some of the resellers we work with in your country. If your usual reseller is not listed, contact them direct to find out more about their Konftel offers.

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Your local resellers

Click the button to see some of the resellers we work with in your country. If your usual reseller is not listed, contact them direct to find out more about their Konftel offers.

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Your local resellers

Click the button to see some of the resellers we work with in your country. If your usual reseller is not listed, contact them direct to find out more about their Konftel offers.

Show all

Your local resellers

Click the button to see some of the resellers we work with in your country. If your usual reseller is not listed, contact them direct to find out more about their Konftel offers.

Show all

Your local resellers

Click the button to see some of the resellers we work with in your country. If your usual reseller is not listed, contact them direct to find out more about their Konftel offers.

Show all

Your local resellers

Click the button to see some of the resellers we work with in your country. If your usual reseller is not listed, contact them direct to find out more about their Konftel offers.

  • 1

    Africa Telco Business (PTY) Ltd

    Unit 7 Coram Office Park, Ferero Road, Randparkridge

    0027117924962

  • 2

    Aria Technologies Africa (PTY) Ltd

    24 Tsessebe Crescent
    Building 9, Corporate Park South
    Midrand, 1685, South Africa

    0027112030360

  • 3

    Electronic Communications Network (PTY) Ltd

    Unit 10, Growthpoint Business Park, Midrand, Gauteng

    002710590000

  • 4

    Trenic Industries (PTY) Ltd

    Unit C, Building 2, 5 Woodlands Drive Office park
    Woodmead 2191, South Africa

    0027114664278

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Your local resellers

Click the button to see some of the resellers we work with in your country. If your usual reseller is not listed, contact them direct to find out more about their Konftel offers.

Show all

Your local resellers

Click the button to see some of the resellers we work with in your country. If your usual reseller is not listed, contact them direct to find out more about their Konftel offers.

Show all

Your local resellers

Click the button to see some of the resellers we work with in your country. If your usual reseller is not listed, contact them direct to find out more about their Konftel offers.

Show all

Contact us for advice

OK, so your country was not in the list above. Do not despair, we will help you find a good dealer with Konftel products. Just click the button and share your details.

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When you choose Konftel

Konftel is a pioneer in conference calls. We've been helping companies and organizations around the world to meet at a distance since our launch in 1988. Our conferencing solutions are the eco-friendly option, delivering superb audio quality and effective collaboration.


Would you like help finding the right products for your company? We're here to guide you towards the perfect solution. Simply contact Konftel sales. And have you tried our useful product selector?


Two-year warranty

All Konftel's products come with a two-year warranty. This provides peace of mind for customers and shows that our commitment doesn't end with the purchase. We also offer servicing beyond the warranty period. Find out more under Support.

 

Try before you buy

Companies can try a product before making their final decision. This demo option is available in most  markets with Konftel distribution. Leave your contact details and a sales representative will be in touch.


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