Konftel 55Wx Support

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Using Konftel 55 series with Skype

Using Konftel 55 series with Skype

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Using Konftel 55 series with Microsoft Lync

This video describes the Microsoft Lync integration in the Konftel 55 series.

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Using Konftel 55 series with a deskphone

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Konftel 55 series - record your calls

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Add expansion microphones to your Konftel

Expansion microphones is available for Konftel 250, Konftel 300, Konftel 300IP and Konftel 300M.

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Konftel 55 series - connect headset

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Pair with Bluetooth

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Bridge on-going Bluetooth call with USB

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How to transfer a call

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Konftel 55 series - how to update using USB

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Konftel 55 series - how to update using SD

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The Konftel 55Wx supports a variety of connectivity and IT environments. Below you will find a clear summary of the solution.

Compatible with virtually any digital phone set via the additional Deskphone adapter (900102126).

Connects to computer with enclosed USB cable, 2.0.
Operating system Audio Upgrade*
Windows XP/Vista/7/8/10 Yes Yes
Mac OS X 10.6/10.11 Yes No
Linux (Fedora 20) Yes No
* Upgrade the conference phone via the Upgrade Utility
Compatible with most devices that support the Bluetooth® (v 3.0) supporting profiles A2DP, AVRCP v1.5, HFP v1.6 and HSP.
Connects to cell phones with optional cables.


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Software update

How to install the latest version

Konftel 55Wx upgrade v. 3.1.5

  • Improved battery indication
  • Improved headset features (listening mode, external microphone) for Konftel 55Wx and Konftel 55 with model name 55D01E.
View changelog

Update your Konftel 55Wx

Step 1: Install Konftel Upgrade Utility

The Konftel Upgrade Utility is a program developed by Konftel to update the software on your conference phone.

Download and run the installation file and follow the instructions.

You may have to run the installation program as an administrator.

System Requirements
Download Upgrade Utility


Step 2: Update your conference phone

Launch the Konftel Upgrade Utility, which you will find in your start menu, and follow the instructions.

We recommend that you allow the Konftel Upgrade Utility to automatically download and install the latest software.

When you are done, you can close the Konftel Upgrade Utility and restart your Konftel.

Manual software download

It is also possible to download the latest version and install the file directly from your computer using the Konftel Upgrade Utility. This can be useful if you have restricted internet access or if a conference phone is not installed and connected to the internet. Another option is to update the software with an SD memory card. (The Konftel 55Wx uses the same software for updating via an SD card as for updating via the Konftel Upgrade Utility).

Download software 

Konftel Device Connector » View change log

End-user license agreement (EULA)

By downloading the software, you accept the EULA terms and conditions in this document.

EULA document

Two-year warranty

Peace of mind

All Konftel models come with a two-year warranty. The warranty is invalidated if the product has been damaged due to negligence, incorrect use, manipulation or unauthorized modification or if the product has been subjected to fire, an electrical storm or a power surge. A fee will be charged for returned products that are found to have no faults.

Servicing after warranty

Servicing is available after the warranty expires. Create a ticket and describe the error and we will send you a costing.


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