Konftel Knowledge Base
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Konftel 70 Support
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User Guide – Konftel 70
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Quick Guide – Konftel 70
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FAQs
Browse the categories to find the answer you need
Set up
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How do I turn off/on the Konftel 70?
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You press and hold the power button until you hear a power down sound. You do the same for powering it up again.
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My device is not starting up as expected even when I plug in the wall power.
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The battery is probably completely discharged. It is recommended to let the wall power be plugged in for 30 minutes before pressing the power button if the battery is completely drained.
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My device does not power on.
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If your Konftel 70 does not start (or starts briefly and then power off) when you connect USB cable or power supply, please follow the steps below:
- Connect Konftel 70 with power supply and/or USB (check that USB port delivers power)
- Wait 30 minutes with power supply or 2 hours if using USB.
- Power on Konftel 70 by pressing "Power on" button for two seconds.
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Update
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How do I check the firmware version?
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If you install Konftel Upgrade Utility you can in the upgrade wizard select the Konftel 70 to see the current firmware version before updating.
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How do I update my Konftel 70?
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You use Konftel Upgrade Utility that you can find here.
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Other
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Can I erase the Bluetooth pairing list?
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Yes you can do that by pressing on the Bluetooth button for 3 seconds.
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Do I need wall power to use the Konftel 70?
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You can charge the Konftel 70 with USB power only, but plugging it to wall power will charge it faster. Choose whatever fits your needs the best.
If your use case is primarily as Bluetooth audio device, then it is recommended to always keep the wall power plugged in.
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I need to make a hardware reset and start over, how do I do that?
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To make a hardware reset you press and hold the power button for 8 seconds.
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My Konftel 70 does not work over USB (or stops working/no audio).
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Please try and do a hard reboot (hard restart) on your Konftel 70. You can do this by holding the power button until you get a startup sound (should take 8-12 seconds). Sometimes you need try this process more than one time. After that you should be able to use Konftel 70 again.
Also read this information if you still have issues:
Konftel 70 does not power on
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Software update
How to install the latest version
Update your Konftel 70
Step 1: Install Konftel Upgrade Utility
The Konftel Upgrade Utility is a program developed by Konftel to update the software on your conference phone.
Download and run the installation file and follow the instructions.
You may have to run the installation program as an administrator.
System RequirementsDownload Upgrade Utility
Step 2: Update your conference phone
Launch the Konftel Upgrade Utility, which you will find in your start menu, and follow the instructions.
We recommend that you allow the Konftel Upgrade Utility to automatically download and install the latest software.
When you are done, you can close the Konftel Upgrade Utility and restart your Konftel 70.
Find a reseller
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries
Area Sales Manager Nordic and Baltic countries
Mattias Hedin
Key Account Manager
Key Account Manager
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries
Area Sales Manager Nordic and Baltic countries
Mattias Hedin
Key Account Manager
Key Account Manager
Your local resellers
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries
Area Sales Manager Nordic and Baltic countries
Mattias Hedin
Key Account Manager
Key Account Manager
Holger Klenner
Key Account Manager Germany
+49 (0)2173 499 5841
Key Account Manager Germany
+49 (0)2173 499 5841
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220
Regional Sales Director
+49 (0)221 959 2220
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries
Area Sales Manager Nordic and Baltic countries
Mattias Hedin
Key Account Manager
Key Account Manager
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries
Area Sales Manager Nordic and Baltic countries
Mattias Hedin
Key Account Manager
Key Account Manager
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries
Area Sales Manager Nordic and Baltic countries
Mattias Hedin
Key Account Manager
Key Account Manager
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries
Area Sales Manager Nordic and Baltic countries
Mattias Hedin
Key Account Manager
Key Account Manager
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries
Area Sales Manager Nordic and Baltic countries
Mattias Hedin
Key Account Manager
Key Account Manager
Your local resellers
Jeff May
Regional Sales Director
Regional Sales Director
Your local resellers
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1
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2
Aria Technologies Africa (PTY) Ltd
24 Tsessebe Crescent
Building 9, Corporate Park South
Midrand, 1685, South Africa -
3
Electronic Communications Network (PTY) Ltd
Unit 10, Growthpoint Business Park, Midrand, Gauteng
-
4
Trenic Industries (PTY) Ltd
Unit C, Building 2, 5 Woodlands Drive Office park
Woodmead 2191, South Africa
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries
Area Sales Manager Nordic and Baltic countries
Mattias Hedin
Key Account Manager
Key Account Manager
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries
Area Sales Manager Nordic and Baltic countries
Mattias Hedin
Key Account Manager
Key Account Manager
Your local resellers
-
11
Granitor Electro AB
Avd. Fiber och Teknik Dalarna
Zettergrens väg 2, 791 77 Falun -
13
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15
Jeff May
Regional Sales Director
Regional Sales Director
Your local resellers
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2
Business Communications Ltd.
Unit 10, Princeton Mews
167-169 London Road
Kingston-upon-Thames KT2 6PT -
18
TinCan Comms Ltd
Walsall, WS2 8TF
The Admiral Building
Maple Leaf Estate, Bloxwich Lane
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When you choose Konftel
Konftel is a pioneer in conference calls. We've been helping companies and organizations around the world to meet at a distance since our launch in 1988. Our conferencing solutions deliver superb audio and video quality for effective and eco-friendly collaboration. We are Climate Neutral Certified.
Would you like help finding the right products for your company? We're here to guide you towards the perfect solution. Simply contact Konftel sales. And have you tried our useful product selector?
Two-year warranty
All Konftel's products come with a two-year warranty. This provides peace of mind for customers and shows that our commitment doesn't end with the purchase. We also offer servicing beyond the warranty period. Find out more under Support.
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