Konftel 800 Support

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Konftel Knowledge Base

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Knowledge base



Brand Model Tested Notes
Alcatel-Lucent OXO Rel. 3.1 32001 Yes   
Avaya Aura 8.1
Avaya IP Office Yes
Broadsoft Broadworks Yes
Cisco  Cisco Unified Communication Manager  Yes  Installation 
Digium Asterisk 13.19.1 Yes
Equiinet VINA Cloud Yes
Huawei li9500 Yes
Huawei U1981 Yes
Kamailio Kamailio Yes
Mitel MiVoice Office 400  Yes Disable session replacement
Mitel  Mx-One 7.x Yes  


openSIPS 2.4.4  Yes  
Panasonic  KX-TDA200  Yes   
Atos Unify  OpenScape Voice (v. Yes  
Atos Unify OpenScape Business X3  Yes   
Atos Unify OpenScape Voice V10
Yes Test report
Atos Unify
Circuit Meeting Room OS V1.R7.0.3
Atos Unify OpenScape Voice V3
Test report
Atos Unify
OpenScape 4000 V10
Test report
Zoom  ZoomPhone Yes 

Zoom Phone Certified Hardware Configuration Guide

Brand Model Tested Notes
Jabra Engage 55 Yes Via Jabra Link 400 (USB-dongle)
Jabra Engage 65 Yes Firmware update
Jabra Engage 75 Yes Via Jabra Link 400 (USB-dongle)


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Software update

How to install the latest version

Konftel 800 upgrade v.

XML Schema (version 8) for validation of configuration file
Default XML configuration (version 8)
SHA256 checksum of release. MD5 checksum of release.

Resolved issues

  • Download 802.1x certificate even if guest network is not present
  • Security updates in web interface
  • Fix issue with SCEP not deploying certificate from server
  • Blind transfer with #-sign in phone number will now work
  • Improve character encoding for shortcode containing semicolon
View changelog

Update your Konftel 800

Via web interface

  1. Download latest software version 
  2. Log in to the web interface, select Provisioning.
  3. Go to the Firmware section.
  4. Under Firmware upload, click the Choose file button.
  5. Locate and select the downloaded file. You can see the name of the chosen file near the Choose file button.
  6. Click Save.

The system displays the upgrade in your browser window and on the screen of Konftel 800. Note that the phone must be in the idle state, otherwise you see the following message: Phone busy, retry later. If DHCP is used in the network, the IP address may change. If the web browser loses contact with Konftel 800, check the IP address on the phone. 

Download Administration and Installation Guide (pdf)

Read more about how you can upgrade your Konftel 800  >>

End-user license agreement (EULA)

By downloading the software, you accept the EULA terms and conditions in this document.

EULA document

Two-year warranty

Peace of mind

All Konftel models come with a two-year warranty. The warranty is invalidated if the product has been damaged due to negligence, incorrect use, manipulation or unauthorized modification or if the product has been subjected to fire, an electrical storm or a power surge. A fee will be charged for returned products that are found to have no faults.

Servicing after warranty

Servicing is available after the warranty expires. Create a ticket and describe the error and we will send you a costing.


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