Konftel 800 Support

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Knowledge base

Documents

Interoperability

 SIP      
Brand Model Tested Notes
Alcatel-Lucent OXO Rel. 3.1 32001 Yes   
Avaya Aura 8.1
Yes
Avaya IP Office Yes
Broadsoft Broadworks Yes
Cisco  Cisco Unified Communication Manager  Yes  Installation 
Digium Asterisk 13.19.1 Yes
Equiinet VINA Cloud Yes
FreeSWITCH FreeSWITCH 1.7 Yes
Huawei li9500 Yes
Huawei U1981 Yes
Kamailio Kamailio Yes
Mitel MiVoice Office 400  Yes Disable session replacement
Mitel  Mx-One 7.x Yes  

openSIPS

openSIPS 2.4.4  Yes  
Panasonic  KX-TDA200  Yes   
Atos Unify  OpenScape Voice (v. 9.3.34.8) Yes  
Atos Unify OpenScape Business X3  Yes   
3CX 3CX
Yes   
Atos Unify OpenScape Voice V10
Yes Test report
Atos Unify
Circuit Meeting Room OS V1.R7.0.3
Yes
 
Atos Unify OpenScape Voice V3
Yes
Test report
Atos Unify
OpenScape 4000 V10
Yes
Test report
Zoom  ZoomPhone Yes 

Zoom Phone Certified Hardware Configuration Guide


HEADSETS      
Brand Model Tested Notes
Jabra Engage 55 Yes Via Jabra Link 400 (USB-dongle)
Jabra Engage 65 Yes Firmware update
Jabra Engage 75 Yes Via Jabra Link 400 (USB-dongle)

FAQs

Browse the categories to find the answer you need

Set up

Audio

Accessories

Features

Other

Still stuck?

Then it's probably time to speak to one of our experts.

Contact support

Software update

How to install the latest version

Konftel 800 upgrade v. 1.0.8.1.2
2022-11-16

XML Schema (version 8) for validation of configuration file
Default XML configuration (version 8)
SHA256 checksum of release. MD5 checksum of release.

Resolved issues

  • Improved security over SSL/TLS
  • Fix issue when using SCEP identity certificate
  • Wait for device management until phone has an IP number
  • VLAN improvements
  • Intermittent issue with web interface showing "no access" message
  • Look for ecrypted certificate configuration file
  • Fix support for Jabra Engage 55 headset (Jabra Link 400 dongle)
  • Include MAC address in USB descriptor for serial number
View changelog

Update your Konftel 800

Via web interface

  1. Download latest software version 
  2. Log in to the web interface, select Provisioning.
  3. Go to the Firmware section.
  4. Under Firmware upload, click the Choose file button.
  5. Locate and select the downloaded file. You can see the name of the chosen file near the Choose file button.
  6. Click Save.

The system displays the upgrade in your browser window and on the screen of Konftel 800. Note that the phone must be in the idle state, otherwise you see the following message: Phone busy, retry later. If DHCP is used in the network, the IP address may change. If the web browser loses contact with Konftel 800, check the IP address on the phone. 

Download Administration and Installation Guide (pdf)

Read more about how you can upgrade your Konftel 800  >>



End-user license agreement (EULA)

By downloading the software, you accept the EULA terms and conditions in this document.

EULA document

Two-year warranty

Peace of mind

All Konftel models come with a two-year warranty. The warranty is invalidated if the product has been damaged due to negligence, incorrect use, manipulation or unauthorized modification or if the product has been subjected to fire, an electrical storm or a power surge. A fee will be charged for returned products that are found to have no faults.

Servicing after warranty

Servicing is available after the warranty expires. Create a ticket and describe the error and we will send you a costing.

CREATE CASE

Contact support

Phone

Response within 24 hours

Find a reseller

Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager



Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Jeff May
Jeff May
Regional Sales Director



Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Nipun Khanna
Nipun Khanna
Sales director for Southern Asia and ME



Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Simon Chin
Simon Chin
Regional Sales Director APAC



Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager


Your local resellers

Show all
Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager



Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Tero Huovinen
Tero Huovinen
Sales Representative Finland


Your local resellers

Show all
Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Holger Klenner
Holger Klenner
Key Account Manager Germany
+49 (0)2173 499 5841
Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220



Your local resellers

Show all
Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager



Simon Chin
Simon Chin
Regional Sales Director APAC



Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager



Nipun Khanna
Nipun Khanna
Sales director for Southern Asia and ME



Jeff May
Jeff May
Regional Sales Director



Simon Chin
Simon Chin
Regional Sales Director APAC



Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Jeff May
Jeff May
Regional Sales Director



Simon Chin
Simon Chin
Regional Sales Director APAC



Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager



Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager



Jeff May
Jeff May
Regional Sales Director



Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220



Your local resellers

Show all
Jeff May
Jeff May
Regional Sales Director



Jeff May
Jeff May
Regional Sales Director



Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager


Your local resellers

Show all
Jeff May
Jeff May
Regional Sales Director


Your local resellers

Show all
Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Jeff May
Jeff May
Regional Sales Director



Jeff May
Jeff May
Regional Sales Director


Your local resellers

  • 1

    Africa Telco Business (PTY) Ltd

    Unit 7 Coram Office Park, Ferero Road, Randparkridge

    0027117924962

  • 2

    Aria Technologies Africa (PTY) Ltd

    24 Tsessebe Crescent
    Building 9, Corporate Park South
    Midrand, 1685, South Africa

    0027112030360

  • 3

    Electronic Communications Network (PTY) Ltd

    Unit 10, Growthpoint Business Park, Midrand, Gauteng

    002710590000

  • 4

    Trenic Industries (PTY) Ltd

    Unit C, Building 2, 5 Woodlands Drive Office park
    Woodmead 2191, South Africa

    0027114664278

Show all
Nipun Khanna
Nipun Khanna
Sales director for Southern Asia and ME



Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager



Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager


Your local resellers

Show all
Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Simon Chin
Simon Chin
Regional Sales Director APAC



Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Jeff May
Jeff May
Regional Sales Director



Jeff May
Jeff May
Regional Sales Director



Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Jeff May
Jeff May
Regional Sales Director


Your local resellers

Show all
Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


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When you choose Konftel

Konftel is a pioneer in conference calls. We've been helping companies and organizations around the world to meet at a distance since our launch in 1988. Our conferencing solutions deliver superb audio and video quality for effective and eco-friendly collaboration. We are Climate Neutral Certified.


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Two-year warranty

All Konftel's products come with a two-year warranty. This provides peace of mind for customers and shows that our commitment doesn't end with the purchase. We also offer servicing beyond the warranty period. Find out more under Support.

 

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