Double click on the Konftel Cam Upgrade Utility exe-file.
Make sure that the message “ Camera connection is successful” is shown in the bottom of the application.
Press Auto upgrade to start the updating process. Confirm any questions with Yes and OK.
The process will take up to two minutes.
Wait for “Upgrade is completed!” message.
Confirm with OK to finalize the update.
Take Control With the Camera App
To use the digital zoom feature with the Konftel Cam10, get the simple desktop app Konftel Camera Control. Both before and during video meetings you can zoom in/out and position the framing up/down and right/left (ePTZ). Even though the app is simple and easy to use, it holds a whole set of advanced settings for customization of image character and camera features. The Konftel Camera Control desktop app supports both Windows and Mac.
All Konftel models come with a two-year warranty. The warranty is invalidated if the product has been damaged due to negligence, incorrect use, manipulation or unauthorized modification or if the product has been subjected to fire, an electrical storm or a power surge. A fee will be charged for returned products that are found to have no faults.
Servicing after warranty
Servicing is available after the warranty expires. Create a ticket and describe the error and we will send you a costing.