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Software update

How to install the latest version

Konftel CC200 upgrade v. 11.3.0.48
2021-09-22

In order to upgrade to version 11.3.x you need to have at least version 11.2.0.23. If you do not have 11.2.0.23 (or later) you need to download it from the link below and upgrade to this version before you upgrade to 11.3.

Please read the "Release notes" in the link below on how to upgrade to version 11.3 from 11.2. Note that third-party application data (eg. Microsoft Teams, Zoom, Cisco WebEx) will be wiped when upgrading to version 11.3 from 11.2.

Konftel CC200 v11.2.0.23
Release notes Konftel CC200 v11.3.0.43

  • Upgrade from Android 7 to Android 10 (improved security and app compatibility)
  • Improved performance external USB cameras (720p30)
  • Improved performance Wi-Fi display 1080p30 (Miracast)
  • Improved video performance in SIP/H.323 calls
  • Added automatic framing for SIP/H.323 calls
  • Fixed isssue with Google Play store activation
View changelog

Automatic OTA (over-the-air) update

Konftel CC200 will check for new releases every two hours. If a new software is found it will be indicated in the Configure icon of CC200.

Click on the Configure icon, then System Status > Software Update and press Install.



Manual update via local network

Download the software from the link below and run the application. 
https://upgrade.konftel.com/Download/konftel_cc200/upgrade.zip

  • Verify that the PC is connected to the network in wired mode (otherwise the update process can be very slow when using a wireless connection) and that it can ping the codec unit. It is strongly suggested to upgrade the codec unit when it is connected to the Ethernet.
  • Double click the software package .exe file. Below application will be launched.
  • Accept the usage agreement
  • Insert IP address of the codec unit to upgrade in the Codec Unit IP address field.
  • Press “Start” button in the app. 
  • Do not turn off or unplug the codec unit, until it completes the update.
  • The application will signal that the software package transfer is completed. Wait until the codec unit applies the updates contained in the package.
  • This procedure is completed when you see the initial graphical menu of the Konftel CC200 app displayed continuously for at least one minute after the app is restarted.
  • If the app does not restart but it shows an indication to repeat the update, press the "Start" button again.
 

Two-year warranty

Peace of mind

All Konftel models come with a two-year warranty. The warranty is invalidated if the product has been damaged due to negligence, incorrect use, manipulation or unauthorized modification or if the product has been subjected to fire, an electrical storm or a power surge. A fee will be charged for returned products that are found to have no faults.

Servicing after warranty

Servicing is available after the warranty expires. Create a ticket and describe the error and we will send you a costing.

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Patrick Wiltse
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Patrick Wiltse
Patrick Wiltse
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Patrick Wiltse
Patrick Wiltse
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Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
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Your local resellers

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Patrick Wiltse
Patrick Wiltse
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Patrick Wiltse
Patrick Wiltse
Regional Sales Director



Patrick Wiltse
Patrick Wiltse
Regional Sales Director



Patrick Wiltse
Patrick Wiltse
Regional Sales Director



Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager



Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager


Your local resellers

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Ralf Kalker
Ralf Kalker
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+49 (0)221 959 2220


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Lothar Schumann
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Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager



Patrick Wiltse
Patrick Wiltse
Regional Sales Director



Peter Gasparro
Peter Gasparro
Regional Sales Director

Patrick Wiltse
Patrick Wiltse
Regional Sales Director



Patrick Wiltse
Patrick Wiltse
Regional Sales Director



Simon Chin
Simon Chin
Regional Sales Director APAC



Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager



Nipun Khanna
Nipun Khanna
Regional Sales Manager - India & Middle East



Jeff May
Jeff May
Regional Sales Director



Peter Gasparro
Peter Gasparro
Regional Sales Director

Patrick Wiltse
Patrick Wiltse
Regional Sales Director



Simon Chin
Simon Chin
Regional Sales Director APAC



Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Jeff May
Jeff May
Regional Sales Director



Simon Chin
Simon Chin
Regional Sales Director APAC



Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager



Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager



Jeff May
Jeff May
Regional Sales Director



Patrick Wiltse
Patrick Wiltse
Regional Sales Director



Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220



Your local resellers

Show all
Jeff May
Jeff May
Regional Sales Director



Patrick Wiltse
Patrick Wiltse
Regional Sales Director



Jeff May
Jeff May
Regional Sales Director



Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager


Your local resellers

Show all
Patrick Wiltse
Patrick Wiltse
Regional Sales Director



Patrick Wiltse
Patrick Wiltse
Regional Sales Director



Patrick Wiltse
Patrick Wiltse
Regional Sales Director



Jeff May
Jeff May
Regional Sales Director


Your local resellers

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Patrick Wiltse
Patrick Wiltse
Regional Sales Director



Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Jeff May
Jeff May
Regional Sales Director



Jeff May
Jeff May
Regional Sales Director


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    Africa Telco Business (PTY) Ltd

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    0027117924962

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    24 Tsessebe Crescent
    Building 9, Corporate Park South
    Midrand, 1685, South Africa

    0027112030360

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    Electronic Communications Network (PTY) Ltd

    Unit 10, Growthpoint Business Park, Midrand, Gauteng

    002710590000

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    Trenic Industries (PTY) Ltd

    Unit C, Building 2, 5 Woodlands Drive Office park
    Woodmead 2191, South Africa

    0027114664278

Show all
Nipun Khanna
Nipun Khanna
Regional Sales Manager - India & Middle East



Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager



Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager


Your local resellers

Show all
Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Simon Chin
Simon Chin
Regional Sales Director APAC



Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Jeff May
Jeff May
Regional Sales Director



Peter Gasparro
Peter Gasparro
Regional Sales Director

Patrick Wiltse
Patrick Wiltse
Regional Sales Director




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    MyCOMtn SARL

    19 Rue Abou Baker Elbekri
    1073 Montplaisir Tunis
    Email: contact@mycomtn.com

    +216 70028000

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Jeff May
Jeff May
Regional Sales Director



Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Jeff May
Jeff May
Regional Sales Director


Your local resellers

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Peter Gasparro
Peter Gasparro
Regional Sales Director

Patrick Wiltse
Patrick Wiltse
Regional Sales Director



Patrick Wiltse
Patrick Wiltse
Regional Sales Director



Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Patrick Wiltse
Patrick Wiltse
Regional Sales Director



Peter Gasparro
Peter Gasparro
Regional Sales Director

Patrick Wiltse
Patrick Wiltse
Regional Sales Director



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Konftel is a pioneer in conference calls. We've been helping companies and organizations around the world to meet at a distance since our launch in 1988. Our conferencing solutions deliver superb audio and video quality for effective and eco-friendly collaboration. We are Climate Neutral Certified.


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All Konftel's products come with a two-year warranty. This provides peace of mind for customers and shows that our commitment doesn't end with the purchase. We also offer servicing beyond the warranty period. Find out more under Support.

 

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