Make sure that the NFC-antenna of your mobile device (typically the NFC-logo marks the spot) is placed directly above the NFC-mark on Konftel Ego. Also make sure that NFC is enabled in your mobile device and that the mobile device is not locked. Also note that Apple/iOS devices do not support simplified Bluetooth pairing with NFC.
Launch the Konftel Upgrade Utility, which will now be in your start menu, and follow the instructions.
We recommend that you allow the Konftel Upgrade Utility to automatically download and install the latest software.
When you are done, you can close the Konftel Upgrade Utility and restart your Konftel.
Manual software download
It is also possible to download the latest version and install the file directly from your computer using the Konftel Upgrade Utility. This can be useful if you have restricted internet access or if a conference phone is not installed and connected to the internet.
All Konftel models come with a two-year warranty. The warranty is invalidated if the product has been damaged due to negligence, incorrect use, manipulation or unauthorized modification or if the product has been subjected to fire, an electrical storm or a power surge. A fee will be charged for returned products that are found to have no faults.
Servicing after warranty
Servicing is available after the warranty expires. Create a ticket and describe the error and we will send you a costing.