If three parties wish to have a conference call, it can be done with the help of the three party conference call function in the telephone network/PBX. If more than three parties are to engage in the conference call, you can use a conference call service provided by a service provider.

Check that the Konftel 300 is i the Analogue line mode by pressing the Line Mode button.

This message usually appears when you have connected the Konftel to a digital line and not an analogue line that the Konftel requires.

You have to change the default R pulse/Flash time. It can vary from country to country but also depend on the PBX to which Konftel is connected.

You have to change the default R pulse/Flash time. It can vary from country to country but also depend on the PBX to which Konftel is connected.

Upgrade to the latest software. USB audio is then activated automatically.

When you want to use the mobile connection on the phone double check that you have the correct cable and that you have selected "MOBILE" under the "LINE MODE" button. Then you also have to press the green off-hook button to "activate" the connection.

Make sure that you have selected the USB connection under "LINE MODE" button. Then you press the green off-hook button to activate the connection.

Decrease the volume a notch on the Konftel as shown in the instructions in the user guide.

With some SD cards the Konftel 300 has issues when it tries to read from it. This is fixed in version 1.25 of the Konftel 300 software. You can find more information on how to upgrade on this web page.

Yes, download the Konftel Upgrade Utility from the Konftel web page and follow the instructions.

Konftel 300/300IP have headset connection as standard. Earlier revisions can download a free software.

Yes, that is possible but once it's disabled you cannot activate it again. Contact Konftel support for instructions.

Yes, you can use the Konftel 300 if you only want to record a "local" meeting. Do the following: 1. Press the LINE MODE button and select USB (you don't have to connect it to the computer) 2. Press the green off hook button 3. Start the recording by pressing the C/Rec button and confirm with "OK" on the Konftel 300. 4. To stop the recording press the C/Rec button and confirm with "OK"

Since version 1.31 the way Konftel 300 handles USB connection has been changed. Due to this the way to make bridged calls with USB has changed as well. When you have an active analogue/mobile call on the Konftel 300 just press the LINE MODE-button and select USB to bridge the USB call. When you have an active USB call and want to add analogue/mobile to the call. Press the green off-hook button, then press the LINE MODE-button and select USB (which was put on hold when you activated the analogue/mobile connection) to bridge the two connections.

The entire call is recorded.

There can be two reasons for this: The conference guide's settings. Check or update the following:
1. Click on Menu
2. Click on Conference Guide and then choose Settings
3. Check/update the setting for request, return and conference. Different PBXs and countries have different flash times You must have the right settings for the conference guide to function properly.

Check or update the following:
1. Click on Menu
2. Click on Setting and then choose Flash/R 3. The predefined Flash time is highlighted. Below are the recommended settings. Flash times: 100 ms – Scandinavia, Europe, Siemens Enterprise Communications HiPath 300 ms – Germany, France, and Israel 500 ms – USA.

Conversations are saved in Wave format and can be played back on most media players.

Some of the first Konftel 300 did not support all SD cards up to 2GB. We recommend you to use a Konftel SD card if you get the COM-ERROR 4 message.

1. Your PBX does not support mulipart calls. Contact your PBX reseller for upgrading.

2. Your PBX needs another command than R3 to connect more parties, read the table below. Note that the commands can differ due to settings in the PBX.

Brand	Model	Command	Notes
Aastra	BusinessPhone	F3
Avaya	IP Office	*47
Avaya	Integral 55	F4	Add-on conference must be active
Ericsson	MD110	3
Euro	Generis	F63
Philips	Sopho IS3000	F	F*3 for new line
Samsung	Office Serv 500	46
Unify/Siemens	HiCom Office	*5
Unify/Siemens	HiPath	*3	or F*3 or *53
Vox	Novo	F4
NEC	SV8100/9100		Instructions

Yes, you can connect a wireless headset to the Konftel. We recommend GN/Jabra 9350, 9120, 9400-series and Plantronics CS70N.

No, you'll need the new expansion microphones with item number 900102113.

No, as opposed to the older Konftel models (200/200W/200NI), all three microphones are used.

No. There is only audio transmission going on between the unit and the wireless headset.

The AUX port. If you intend to use both the wireless headset and PA system at the same time, connect the headset to the PA system.

When someone is standing and speaking at a distance from the other conference participants, for instance, in front of a whiteboard. A headset can help enhance the sound for this person.

A headset allows people with hearing impairments to hear sounds from the other extensions directly in their ear.