Blog démarrage

Daniel Anens, 2020-04-15

You can count on our support

Konftel’s Support team is noticing a steep rise in demand for sustainable and safe meeting solutions, which is good to see. Although our products are designed for ease of use and all our video packages have a unique One Cable Connection, it is only natural that some people need some practical assistance as the number of distance meetings rockets. 

We are going to quickly run through the sources of information that we have available, while also being clear that here at Support we are more than ready to handle the increased pressure. We are receiving a particularly high volume of questions about the best choice of products and technical solutions.

The easiest way to contact Konftel’s Support team is via our support form. This provides us with key information that makes it simpler to deal with your inquiry, but you can of course also call us. There are three different phone numbers depending on where you are in the world. To handle different time zones, we have people working in both Europe and the USA.

If you use the form, we will typically respond within a couple of hours but, as we said, you can also call us if the matter is seriously urgent. 

Resellers happy to help

We would also like to remind you about all our excellent resellers. They have in-depth knowledge about our products, different user situations and the most appropriate technical solutions, and will therefore often be able to answer your questions.

We have a whole section for support on Konftel’s website, with a large range of resources to steer our customers in the right direction. You will find more detailed product information and manuals for all our products, along with a comprehensive FAQ addressing the most common questions about each product. Many of the products also have clear instructional videos, which you can find on our support pages and on our YouTube channel

Useful guides

If the information you need is about how to choose new products, all sorts of great guidance is available, and we also have a five-step guide on how to get started with video conferences. To learn more about distance meetings, visitors to the website can explore Konftel’s incredibly informative material in the Academy section or the blog

We would also like to remind you that it is worth registering all new products in order to receive information about software updates and all our other news.

The Support team looks forward to helping even more new distance workers get to grips with the new way of working – don’t shut down, skill up. 

 

Daniel Anens

Product Specialist

Trouver un revendeur

Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager


Holli Hulett
Holli Hulett
Channel Manager


Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220

Jeff May
Jeff May
Regional Sales Director


Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220

Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220

Fredrik Hörnkvist
Fredrik Hörnkvist
Sales Director
Territory: West

Johnnie Burleson
Johnnie Burleson
Regional Sales Director
Territory: Central

Peter Gasparro
Peter Gasparro
Regional Sales Director
Territory: East


Nipun Khanna
Nipun Khanna
Regional Sales Manager - India & Middle East


Fredrik Hörnkvist
Fredrik Hörnkvist
Sales Director
Territory: West

Johnnie Burleson
Johnnie Burleson
Regional Sales Director
Territory: Central

Peter Gasparro
Peter Gasparro
Regional Sales Director
Territory: East


Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220

Holli Hulett
Holli Hulett
Channel Manager


Fredrik Hörnkvist
Fredrik Hörnkvist
Sales Director
Territory: West

Johnnie Burleson
Johnnie Burleson
Regional Sales Director
Territory: Central

Peter Gasparro
Peter Gasparro
Regional Sales Director
Territory: East


Holli Hulett
Holli Hulett
Channel Manager


Holli Hulett
Holli Hulett
Channel Manager


Fredrik Hörnkvist
Fredrik Hörnkvist
Sales Director
Territory: West

Johnnie Burleson
Johnnie Burleson
Regional Sales Director
Territory: Central

Peter Gasparro
Peter Gasparro
Regional Sales Director
Territory: East


Holli Hulett
Holli Hulett
Channel Manager


Simon Chin
Simon Chin
Regional Sales Director APAC


Holli Hulett
Holli Hulett
Channel Manager


Holli Hulett
Holli Hulett
Channel Manager


Holli Hulett
Holli Hulett
Channel Manager


Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager

Votre revendeur local

Afficher tout
Holli Hulett
Holli Hulett
Channel Manager


Holli Hulett
Holli Hulett
Channel Manager


Holli Hulett
Holli Hulett
Channel Manager


Holli Hulett
Holli Hulett
Channel Manager


Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager


Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager

Votre revendeur local

Afficher tout
Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220

Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220
Holger Klenner
Holger Klenner
Key Account Manager Germany
+49 (0)2173 499 5841
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Lothar Schumann
Channel Sales Germany
+49 (0)336 386 0597

Votre revendeur local

Afficher tout

Votre revendeur local

Afficher tout
Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager


Holli Hulett
Holli Hulett
Channel Manager


Fredrik Hörnkvist
Fredrik Hörnkvist
Sales Director
Territory: West

Johnnie Burleson
Johnnie Burleson
Regional Sales Director
Territory: Central

Peter Gasparro
Peter Gasparro
Regional Sales Director
Territory: East


Holli Hulett
Holli Hulett
Channel Manager


Simon Chin
Simon Chin
Regional Sales Director APAC


Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager


Nipun Khanna
Nipun Khanna
Regional Sales Manager - India & Middle East


Jeff May
Jeff May
Regional Sales Director


Fredrik Hörnkvist
Fredrik Hörnkvist
Sales Director
Territory: West

Johnnie Burleson
Johnnie Burleson
Regional Sales Director
Territory: Central

Peter Gasparro
Peter Gasparro
Regional Sales Director
Territory: East


Simon Chin
Simon Chin
Regional Sales Director APAC


Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220

Jeff May
Jeff May
Regional Sales Director


Simon Chin
Simon Chin
Regional Sales Director APAC


Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220

Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager


Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220

Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager


Jeff May
Jeff May
Regional Sales Director


Holli Hulett
Holli Hulett
Channel Manager


Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220

Votre revendeur local

Afficher tout
Jeff May
Jeff May
Regional Sales Director


Holli Hulett
Holli Hulett
Channel Manager


Jeff May
Jeff May
Regional Sales Director


Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager

Votre revendeur local

Afficher tout
Holli Hulett
Holli Hulett
Channel Manager


Holli Hulett
Holli Hulett
Channel Manager


Holli Hulett
Holli Hulett
Channel Manager


Jeff May
Jeff May
Regional Sales Director

Votre revendeur local

Afficher tout
Holli Hulett
Holli Hulett
Channel Manager


Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220

Jeff May
Jeff May
Regional Sales Director


Jeff May
Jeff May
Regional Sales Director

Votre revendeur local

Afficher tout
Nipun Khanna
Nipun Khanna
Regional Sales Manager - India & Middle East


Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager


Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager

Votre revendeur local

Afficher tout
Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220

Simon Chin
Simon Chin
Regional Sales Director APAC


Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220

Jeff May
Jeff May
Regional Sales Director


Fredrik Hörnkvist
Fredrik Hörnkvist
Sales Director
Territory: West

Johnnie Burleson
Johnnie Burleson
Regional Sales Director
Territory: Central

Peter Gasparro
Peter Gasparro
Regional Sales Director
Territory: East


Votre revendeur local

Afficher tout
Jeff May
Jeff May
Regional Sales Director


Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220

Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220

Jeff May
Jeff May
Regional Sales Director

Votre revendeur local

Afficher tout
Fredrik Hörnkvist
Fredrik Hörnkvist
Sales Director
Territory: West

Johnnie Burleson
Johnnie Burleson
Regional Sales Director
Territory: Central

Peter Gasparro
Peter Gasparro
Regional Sales Director
Territory: East


Holli Hulett
Holli Hulett
Channel Manager


Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220

Holli Hulett
Holli Hulett
Channel Manager


Fredrik Hörnkvist
Fredrik Hörnkvist
Sales Director
Territory: West

Johnnie Burleson
Johnnie Burleson
Regional Sales Director
Territory: Central

Peter Gasparro
Peter Gasparro
Regional Sales Director
Territory: East


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Quand vous optez pour Konftel

Konftel est un pionnier en matière de conférence téléphonique. Depuis sa création en 1988, nous avons aidé des entreprises et organisations du monde entier à se réunir à distance. Avec nos solutions de conférence, vous pouvez collaborer efficacement et de façon respectueuse de l’environnement avec une excellente qualité audio et vidéo.


Vous recherchez de l'aide pour trouver les produits adéquats pour votre entreprise ? Nous sommes à votre entière disposition pour vous présenter la solution optimale. Veuillez contacter le service commercial de Konftel. Avez-vous testé notre Sélecteur de produits pratique ?


Garantie de deux ans

Tous les produits Konftel s'accompagnent d'une garantie de deux ans. C’est une sécurité pour vous, en tant que client, et une preuve que notre engagement ne s'arrête pas une fois l'achat conclu. Nous proposons également un service après la période de validité de la garantie. Davantage d'informations à ce propos sur les pages de support technique.

 

Essayez avant d’acheter

Nous donnons aux entreprises l’occasion de tester un produit avant de l’acheter. Cela s’applique à la plupart des marchés où Konftel est active. Introduisez votre demande et vous serez contacté par un revendeur.


Tester