Konftel Knowledge Base
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Konftel 250 Support
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- Populære dokumenter
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Quick Guide – Konftel 250
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User Guide – Konftel 250
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Safety Declarations – Konftel 300 Series
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- Relaterte dokumenter
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Product Guide Audio
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Video
Konftel 300-series SD-call recording
Learn how to record a conference call with the Konftel conference phones. SD-call recording is available in...
Watch videoAdd expansion microphones to your Konftel
Expansion microphones is available for Konftel 250, Konftel 300, Konftel 300IP and Konftel 300M.
Watch videoUsing the Instant Conference guide
Using the Instant Conference guide on a Konftel conference phone.
Watch videoInteroperabilitet
Konftel 250 kobles til en analog linje i det offentlige telenettet eller en PBX via et analogt kort.
ANALOG TILKOBLING
Kobles til analog, offentlig telefonlinje eller PBX med et analogt kort via en Modular 6/6, RJ11.
FAQs
Browse the categories to find the answers you need
Set up
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How do I set up a conference call with a Konftel telephone?
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If three parties wish to have a conference call, it can be done with the help of the three party conference call function in the telephone network/PBX. If more than three parties are to engage in the conference call, you can use a conference call service provided by a service provider.
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I get the message "Analogue overcurrent" when I try to call, how can I solve that?
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This message usually appears when you have connected the Konftel to a digital line and not an analogue line that the Konftel requires.
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I press the R/F button but don't get a new dial tone when I want to call next participant. What's wrong?
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You have to change the default R pulse/Flash time. It can vary from country to country but also depend on the PBX to which Konftel is connected.
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Audio
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The person on the other end who called in to the meeting says they hear an echo. What should I do?
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Decrease the volume a notch on the Konftel as shown in the instructions in the user guide.
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Accessories
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Can I use the old Konftel 200/200W/60W microphones to my Konftel?
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No, you'll need the new expansion microphones with item number 900102113.
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Does the Konftel microphone switch off when extra microphones are connected to my Konftel?
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No, as opposed to the older Konftel models (200/200W/200NI), all three microphones are used.
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Features
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Can I record while I'm not in a call?
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Yes, you can use the Konftel 250 if you only want to record a "local" meeting. Do the following:
1. Press the green off hook button (remove the analogue cable if you don't want the dial tone at the beginning)
2. Start the recording by pressing the C/Rec button and confirm with "OK" on the Konftel 250.
3. To stop the recording press the C/Rec button and confirm with
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Is the entire call recorded or only when someone is talking?
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The entire call is recorded.
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The conference guide does not make the call. What is the problem?
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There can be two reasons for this: The conference guide's settings. Check or update the following:
1. Click on Menu
2. Click on Conference Guide and then choose Settings
3. Check/update the setting for request, return and conference. Different PBXs and countries have different flash times You must have the right settings for the conference guide to function properly.
Check or update the following:
1. Click on Menu
2. Click on Setting and then choose Flash/R 3. The predefined Flash time is highlighted. Below are the recommended settings. Flash times: 100 ms – Scandinavia, Europe, Siemens Enterprise Communications HiPath 300 ms – Germany, France, and Israel 500 ms – USA.
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Other
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My Konftel is connected to a PBX. I follow the instructions for multiparty calls, but it doesn't work.
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1. Your PBX does not support mulipart calls. Contact your PBX reseller for upgrading.
2. Your PBX needs another command than R3 to connect more parties, read the table below. Note that the commands can differ due to settings in the PBX.
Brand
Model
Command
Notes
Aastra
BusinessPhone
F3
Avaya
IP Office
*47
Avaya
Integral 55
F4
Add-on conference
must be active
Ericsson
MD110
3
Euro
Generis
F63
Philips
Sopho IS3000
F
F*3 for new line
Samsung
Office Serv 500
46
Unify/Siemens
HiCom Office
*5
Unify/Siemens
HiPath
*3
or F*3 or *53
Vox
Novo
F4
NEC
SV8100/9100
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Jörgen Rönnqvist
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Dine lokale forhandlere
Jörgen Rönnqvist
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Area Sales Manager Nordic and Baltic countries
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Holger Klenner
Key Account Manager Germany
+49 (0)2173 499 5841
Key Account Manager Germany
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Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220
Regional Sales Director
+49 (0)221 959 2220
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Mattias Hedin
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Key Account Manager
Jörgen Rönnqvist
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Key Account Manager
Jörgen Rönnqvist
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Mattias Hedin
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Key Account Manager
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Dine lokale forhandlere
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Dine lokale forhandlere
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Area Sales Manager Nordic and Baltic countries
Area Sales Manager Nordic and Baltic countries
Mattias Hedin
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Area Sales Manager Nordic and Baltic countries
Mattias Hedin
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Avd. Fiber och Teknik Dalarna
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Når du velger Konftel
Konftel er en pionér innen konferansesamtaler. Helt siden oppstarten i 1988 har vi hjulpet bedrifter og organisasjoner verden over med å holde fjernmøter. Våre konferanseløsninger leverer lyd og bilde av meget høy kvalitet for effektivt og miljøvennlig samarbeid. Vi er Climate Neutral-sertifisert.
Ønsker du hjelp til å finne de riktige produktene for bedriften din? Vi står gjerne til tjeneste med å veilede deg til den perfekte løsningen. Det er bare å kontakte Konftels salgsavdeling. Har du forresten forsøkt vår nyttige produktvelger?
To års garanti
Alle Konftel-produkter leveres med to års garanti. Det gir ro i sjelen for kundene og viser at engasjementet vårt ikke slutter når kjøpet er gjort. Vi tilbyr dessuten service etter garantiperioden. Finn ut mer under Support.
Prøv før du kjøper
Bedrifter har anledning til å prøve et produkt før de tar en endelig kjøpsbeslutning. Dette demoalternativet er tilgjengelig på de fleste markeder der Konftel har distribusjon. Legg igjen kontaktopplysninger, så tar en selger kontakt med deg.
