Yes, Konftel has a optional DECT base station that can be wallmounted. The Konftel DECT basestation is connected directly to a analog telephone line/extension. With one base the DECT coverage is limited to up to 50 meters between the base and the Konftel. It can be registered to 4 different base systems or Konftel DECT base stations. In this way the coverage can be complete.

If you need to register the Konftel 300W to a Konftel DECT base you must first set the Konftel DECT base in registration mode. This is done by pressing and holding the button on the base for 4 seconds. Then you go to the Konftel 300W in to MENU > SETTINGS > DECT > REGISTER and enter 0000 as PIN code and just press enter if you're asked for a PARK code. The display will show "Success" after a successful registration.

If three parties wish to have a conference call, it can be done with the help of the three party conference call function in the telephone network/PBX. If more than three parties are to engage in the conference call, you can use a conference call service provided by a service provider.

Please try to register without a PARK code. Just press OK when the device asks for a PARK code. Then the Konftel will try to find the correct PARK code.

Make sure that you have the latest software on the phone, or at least 1.13. During the call you can press MENU and then select "ACTIVATE DTMF". Now the Konftel will send the DTMF tones in the talk channel. You can activate this feature permanently by going to MENU > SETTINGS > DECT > INBAND DTMF.
On Alcatel Enterprice you can use the *# command to enable DTMF.

You have to change the default R pulse/Flash time. It can vary from country to country but also depend on the PBX to which Konftel is connected.

You have to change the default R pulse/Flash time. It can vary from country to country but also depend on the PBX to which Konftel is connected.

Please turn off "ECO DECT" on the Gigaset DECT base. You will find the settings in the web interface under Management > Miscellaneous > ECO DECT

If you have a Konftel 300W connected to a DECT system and it works fine to place a call but when you try to call to the Konftel you don't get the ringing to work. Try the following: Make sure that you have the latest release (1.6 or higher). Press MENU once. Press HOLD for 2 seconds Press LINE MODE for 2 seconds A service menu should appear. Go down to "Ascotel fix" and activate it. Then restart the phone by removing the battery.

When you want to use the mobile connection on the phone double check that you have the correct cable and that you have selected "MOBILE" under the "LINE MODE" button. Then you also have to press the green off-hook button to "activate" the connection.

Make sure that you have selected the USB connection under "LINE MODE" button. Then you press the green off-hook button to activate the connection.

Decrease the volume a notch on the Konftel as shown in the instructions in the user guide.

You can update your Konftel with a SD card. Download the SD file from www.konftel.com/Support/Upgrade Put that in the root of the SD card and then put the Konftel conference unit in upgrade mode (MENU > SETTINGS > UPGRADE MODE). Insert the SD card and press the HOLD button to read from it. Follow the instructions on the display on the Konftel. * Please note that when updating using SD card it will reset the phone to factory defaults.

Yes, you can use the Konftel 250 if you only want to record a "local" meeting. Do the following:

1. Press the green off hook button (remove the analogue cable if you don't want the dial tone at the beginning)

2. Start the recording by pressing the C/Rec button and confirm with "OK" on the Konftel 250.

3. To stop the recording press the C/Rec button and confirm with

The entire call is recorded.

There can be two reasons for this: The conference guide's settings. Check or update the following:
1. Click on Menu
2. Click on Conference Guide and then choose Settings
3. Check/update the setting for request, return and conference. Different PBXs and countries have different flash times You must have the right settings for the conference guide to function properly.

Check or update the following:
1. Click on Menu
2. Click on Setting and then choose Flash/R 3. The predefined Flash time is highlighted. Below are the recommended settings. Flash times: 100 ms – Scandinavia, Europe, Siemens Enterprise Communications HiPath 300 ms – Germany, France, and Israel 500 ms – USA.

Konftel has a built-in encryption based on derived or static 64 bits cipher keys.

Yes. You can use the Konftel as an audio device in Skype. Just connect the Konftel to the computer with the USB cable and it will show as an audio device with microphone and speaker.

See guide below:

Guide to reset battery on Konftel 300M/300W/300Wx

1. Your PBX does not support mulipart calls. Contact your PBX reseller for upgrading.

2. Your PBX needs another command than R3 to connect more parties, read the table below. Note that the commands can differ due to settings in the PBX.

Brand	Model	Command	Notes
Aastra	BusinessPhone	F3
Avaya	IP Office	*47
Avaya	Integral 55	F4	Add-on conference must be active
Ericsson	MD110	3
Euro	Generis	F63
Philips	Sopho IS3000	F	F*3 for new line
Samsung	Office Serv 500	46
Unify/Siemens	HiCom Office	*5
Unify/Siemens	HiPath	*3	or F*3 or *53
Vox	Novo	F4
NEC	SV8100/9100		Instructions

DECT has a built-in 128-bit authentication and identification. The Konftel has to be registered with an AC code (PIN) in the DECT system before starting using it.

WLAN (802.11) operates on the 2,4GHz band. DECT operates on the 1880-1900 MHz frequency band (Europe). Therefore there should not be any interference between DECT and WLAN.

Yes, if you are using the EU version (not US) you can connect the Konftel 300W to a Konftel 300Wx DECT base. If you have a US version this is not possible.

Yes, Konftel has a optional DECT base station that can be wallmounted. The Konftel DECT basestation is connected directly to a analog telephone line/extension. With one base the DECT coverage is limited to up to 50 meters between the base and the Konftel. It can be registered to 4 different base systems or Konftel DECT base stations. In this way the coverage can be complete.