Konftel 800 Support

To receive top tips and the latest firmware for your product, subscribe to firmware updates and latest news.

Subscribe

Konftel Knowledge Base

Find the answers you are looking for in our extensive knowledge base.

Knowledge base

Dokument

Interoperabilitet

 SIP      
Brand Model Tested Notes
Alcatel-Lucent OXO Rel. 3.1 32001 Yes   
Avaya Aura 8.1
Yes
Avaya IP Office Yes
Broadsoft Broadworks Yes
Cisco  Cisco Unified Communication Manager  Yes  Installation 
Digium Asterisk 13.19.1 Yes
Equiinet VINA Cloud Yes
FreeSWITCH FreeSWITCH 1.7 Yes
Huawei li9500 Yes
Huawei U1981 Yes
Kamailio Kamailio Yes
Mitel MiVoice Office 400  Yes Disable session replacement
Mitel  Mx-One 7.x Yes  

openSIPS

openSIPS 2.4.4  Yes  
Panasonic  KX-TDA200  Yes   
Atos Unify  OpenScape Voice (v. 9.3.34.8) Yes  
Atos Unify OpenScape Business X3  Yes   
3CX 3CX
Yes   
Atos Unify OpenScape Voice V10
Yes Test report
Atos Unify
Circuit Meeting Room OS V1.R7.0.3
Yes
 
Atos Unify OpenScape Voice V3
Yes
Test report
Atos Unify
OpenScape 4000 V10
Yes
Test report
Zoom  ZoomPhone Yes 

Zoom Phone Certified Hardware Configuration Guide


HEADSETS      
Brand Model Tested Notes
Jabra Engage 55 Yes Via Jabra Link 400 (USB-dongle)
Jabra Engage 65 Yes Firmware update
Jabra Engage 75 Yes Via Jabra Link 400 (USB-dongle)

FAQs

Browse the categories to find the answers you need

Set up

Audio

Accessories

Features

Other

Still stuck?

Then it's probably time to speak to one of our experts.

Contact support

Software update

How to install the latest version

Konftel 800 upgrade v. 1.0.8.2.1
2022-12-22

XML Schema (version 8) for validation of configuration file
Default XML configuration (version 8)
SHA256 checksum of release. MD5 checksum of release.

Resolved issues

  • Allow any USB connected headset for lecture mode
  • Add support for 5 daisy chain devices
  • USB stops working on headset disconnect
  • Improve USB stability during connect/disconnect
  • Mute headset microphone also mutes audio from internal microphones
  • Noise is transmitted if there is no voice picked up by headset
  • Headset mic too sensitive that prevent audio from phone microphone to be recorded
  • Mute state is not synchronized with USB host
  • Cetificates validation fails when certificate format attribute as pkcs12 is capitalized
  • Certain characters in SCEP password handling is not handled correctly
  • The device certificate is missing on the web UI after SCEP renewal
  • Cannot use new allowed config values in old config version
  • Does not filter by file extension when opening files in web interface
  • Infinite reboot loop when using default config on provisioning server
View changelog

Update your Konftel 800

Via web interface

  1. Download latest software version 
  2. Log in to the web interface, select Provisioning.
  3. Go to the Firmware section.
  4. Under Firmware upload, click the Choose file button.
  5. Locate and select the downloaded file. You can see the name of the chosen file near the Choose file button.
  6. Click Save.

The system displays the upgrade in your browser window and on the screen of Konftel 800. Note that the phone must be in the idle state, otherwise you see the following message: Phone busy, retry later. If DHCP is used in the network, the IP address may change. If the web browser loses contact with Konftel 800, check the IP address on the phone. 

Download Administration and Installation Guide (pdf)

Read more about how you can upgrade your Konftel 800  >>



End-user license agreement (EULA)

By downloading the software, you accept the EULA terms and conditions in this document.

EULA document

Two-year warranty

Peace of mind

All Konftel models come with a two-year warranty. The warranty is invalidated if the product has been damaged due to negligence, incorrect use, manipulation or unauthorized modification or if the product has been subjected to fire, an electrical storm or a power surge. A fee will be charged for returned products that are found to have no faults.

Servicing after warranty

Servicing is available after the warranty expires. Create a ticket and describe the error and we will send you a costing.

CREATE CASE

Contact support

Phone

Response within 24 hours

Finn en forhandler

Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager



Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Jeff May
Jeff May
Regional Sales Director



Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Nipun Khanna
Nipun Khanna
Sales director for Southern Asia and ME



Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Simon Chin
Simon Chin
Regional Sales Director APAC



Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager


Dine lokale forhandlere

Vis alle
Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager



Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries


Dine lokale forhandlere

Vis alle
Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Holger Klenner
Holger Klenner
Key Account Manager Germany
+49 (0)2173 499 5841
Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220



Dine lokale forhandlere

Vis alle
Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager



Simon Chin
Simon Chin
Regional Sales Director APAC



Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager



Nipun Khanna
Nipun Khanna
Sales director for Southern Asia and ME



Jeff May
Jeff May
Regional Sales Director



Simon Chin
Simon Chin
Regional Sales Director APAC



Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Jeff May
Jeff May
Regional Sales Director



Simon Chin
Simon Chin
Regional Sales Director APAC



Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager



Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager



Jeff May
Jeff May
Regional Sales Director



Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220



Dine lokale forhandlere

Vis alle
Jeff May
Jeff May
Regional Sales Director



Jeff May
Jeff May
Regional Sales Director



Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager


Dine lokale forhandlere

Vis alle
Jeff May
Jeff May
Regional Sales Director


Dine lokale forhandlere

Vis alle
Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Jeff May
Jeff May
Regional Sales Director



Jeff May
Jeff May
Regional Sales Director


Dine lokale forhandlere

  • 1

    Africa Telco Business (PTY) Ltd

    Unit 7 Coram Office Park, Ferero Road, Randparkridge

    0027117924962

  • 2

    Aria Technologies Africa (PTY) Ltd

    24 Tsessebe Crescent
    Building 9, Corporate Park South
    Midrand, 1685, South Africa

    0027112030360

  • 3

    Electronic Communications Network (PTY) Ltd

    Unit 10, Growthpoint Business Park, Midrand, Gauteng

    002710590000

  • 4

    Trenic Industries (PTY) Ltd

    Unit C, Building 2, 5 Woodlands Drive Office park
    Woodmead 2191, South Africa

    0027114664278

Vis alle
Nipun Khanna
Nipun Khanna
Sales director for Southern Asia and ME



Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager



Jörgen Rönnqvist
Jörgen Rönnqvist
Area Sales Manager Nordic and Baltic countries

Mattias Hedin
Mattias Hedin
Key Account Manager


Dine lokale forhandlere

Vis alle
Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Simon Chin
Simon Chin
Regional Sales Director APAC



Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Jeff May
Jeff May
Regional Sales Director



Jeff May
Jeff May
Regional Sales Director



Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


Jeff May
Jeff May
Regional Sales Director


Dine lokale forhandlere

Vis alle
Ralf Kalker
Ralf Kalker
Regional Sales Director
+49 (0)221 959 2220


x

Når du velger Konftel

Konftel er en pionér innen konferansesamtaler. Helt siden oppstarten i 1988 har vi hjulpet bedrifter og organisasjoner verden over med å holde fjernmøter. Våre konferanseløsninger leverer lyd og bilde av meget høy kvalitet for effektivt og miljøvennlig samarbeid. Vi er Climate Neutral-sertifisert.


Ønsker du hjelp til å finne de riktige produktene for bedriften din? Vi står gjerne til tjeneste med å veilede deg til den perfekte løsningen. Det er bare å kontakte Konftels salgsavdeling. Har du forresten forsøkt vår nyttige produktvelger?


To års garanti

Alle Konftel-produkter leveres med to års garanti. Det gir ro i sjelen for kundene og viser at engasjementet vårt ikke slutter når kjøpet er gjort. Vi tilbyr dessuten service etter garantiperioden. Finn ut mer under Support.

 

Prøv før du kjøper

Bedrifter har anledning til å prøve et produkt før de tar en endelig kjøpsbeslutning. Dette demoalternativet er tilgjengelig på de fleste markeder der Konftel har distribusjon. Legg igjen kontaktopplysninger, så tar en selger kontakt med deg.


Prøv nå